For fifteen years computersonly.co.za has been serving the needs of each and every customer who calls or logs onto our web site. Customer service is the most important aspect of our business, and we want to be there whenever you need us. If at any time you need advice, clarification or any additional information about a product we sell, a service we offer or experience any problem whatsoever with our company or products, we want to hear from you. Here's a list of contact information.

We have put together some information together to make you visit more enjoyable.

Computersonly.co.za Retail Store

Visit our store/showroom (click here for map) or call us on 011-312-3230

Technical repair centre also available (Click here for rates & services.)

Computersonly.co.za on-line store - Email us on info@computersonly.co.za

Purchase computer products via our secure on-line store, Delivery & collection options available.

Payment Information

Herewith are the following payment methods we accept.

On-line Master or Visa credit cards, Bank transfer (electronic transfer)

Off-line (Store or telephonic orders) Master or Visa credit cards, Bank transfer (electronic transfer) or Cash

Security

Ordering from us is safe and secure. From the moment you enter our "shopping cart", you are on a secure server, using what is called SSL (secure socket layer) technology - the industry standard - and M-Web SafeShop, among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. 

Warranty & Repair

If an Item/s you have received is faulty, please return it together with the original purchase invoice and a fault report to us so that we can fix it. Please send all returns to our showroom/technical center (Map) or call (011) 312-3230 for more information.

We will endeavour to resolve the problem while you wait. It is not always possible to process returns whilst you wait and in this instance you will be advised when to collect the product.
 

Pickup & Delivery

Placing an order online does not mean you have to have your order delivered, you can collect your order from our showroom in Vorna Valley Midrand. You will receive a confirmation email notifying you when your order is ready for collection.

All shipping costs are identified in the check out process. When applicable, you are able to select standard (main centers) or special delivery (regional/outlying areas), or to eliminate all shipping costs and pick up your purchase from our showroom.

NB: Please note that courier delivery times commence from when the goods have left our premises.

Estimated Time for Delivery: Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days.

If you need to reschedule a delivery Please call (011) 312-3230