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For sixteen years
computersonly.co.za has been serving the needs of each and every customer who
calls or logs onto our web site. Customer service is the most important aspect
of our business, and we want to be there whenever you need us. If at any time
you need advice, clarification or any additional information about a product we
sell, a service we offer or experience any problem whatsoever with our company
or products, we want to hear from you. Here's a list of contact information. We have put together some information together to make you visit more enjoyable.
Visit our store/showroom (click here for map) or call us on 011-312-3230 Technical repair centre also available (Click here for rates & services.)
Purchase computer products via our secure on-line store, Delivery & collection options available.
Herewith are the following payment methods we accept.
Ordering from us is safe and secure. From the moment you enter our "shopping cart", you are on a secure server, using what is called SSL (secure socket layer) technology - the industry standard - and M-Web SafeShop, among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
If an Item/s you have received is faulty, please return it together with the original purchase invoice and a fault report to us so that we can fix it. Please send all returns to our showroom/technical center (Map) or call (011) 312-3230 for more information.
We will
endeavour to resolve the problem while you wait. It is not always possible to
process returns whilst you wait and in this instance you will be advised when to
collect the product.
Placing an order online does not mean you have to have your order delivered, you can collect your order from our showroom in Vorna Valley Midrand. You will receive a confirmation email notifying you when your order is ready for collection. All shipping costs are identified in the check out process. When applicable, you are able to select standard (main centers) or special delivery (regional/outlying areas), or to eliminate all shipping costs and pick up your purchase from our showroom. NB: Please note that courier delivery times commence from when the goods have left our premises.
If you need to reschedule a delivery Please call (011) 312-3230 |
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